At CareConect LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website or make a purchase.

By using our website (www.careconect.shop), you agree to the practices described in this policy.

📥 Information We Collect

When you visit or shop on our site, we may collect the following information:

  • Personal Information: Name, email address, shipping address, phone number, and payment details
  • Order Information: Purchase history, order numbers, and transaction details
  • Device Information: IP address, browser type, device type, and browsing behavior
  • Communication Data: Emails, support inquiries, and messages you send to us

🛍️ How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and customer service responses
  • Improve your shopping experience on our website
  • Detect and prevent fraudulent activity
  • Communicate updates, promotions, and product news (only if you opt-in)
  • Comply with legal obligations

🔐 How We Protect Your Data

We implement secure measures to keep your data safe:

  • SSL encryption on all transactions
  • Secure servers and payment gateways
  • Limited access to personal data by authorized personnel only

Despite our efforts, no online system is 100% secure. We encourage customers to use strong passwords and monitor account activity.

📤 Sharing Your Information

We do not sell or rent your personal information.

We may share limited data with trusted third parties only for essential services such as:

  • Payment processing
  • Shipping and order fulfillment
  • Website analytics
  • Fraud prevention

All third parties are required to protect your information and use it solely for providing their services.

🍪 Cookies & Tracking Technologies

Our website uses cookies to:

  • Enhance your browsing experience
  • Remember your preferences
  • Analyze website traffic and usage

You can adjust your browser settings to block cookies, though this may affect how our site functions.

📧 Marketing Communications

You will only receive promotional emails or newsletters if you opt in during checkout or by subscribing on our site. You can unsubscribe at any time using the link in the email.

🧸 Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

🌐 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing personal information.

⚖️ Your Rights

As a U.S. resident, you have the right to:

  • Access, update, or delete your personal information
  • Request a copy of the information we hold about you
  • Withdraw consent or object to data processing (where applicable)

To exercise your rights, contact us at support@careconect.shop.

📄 Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on this page with the updated date.

📬 Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

CareConect LLC
📍 1400 E University Ave, Las Cruces, New Mexico 88001
📧 support@careconect.shop
📞 (575) 827-6926